10 requests per month
Response within 4 business hours
Same-day urgent response where technically possible
First-in-queue priority
Complex builds, integrations, and technical configurations
1 monthly 45-minute tech strategy call
1 new offer build per quarter
Quarterly system audit
Monthly system health report
Strategic value
Roadmapping for launches and growth
Technical planning for team expansion
Support for adding offers and scaling infrastructure
If we miss your 4-business-hour response window, your next request is processed at no cost. Critical audit issues are addressed within 24 hours regardless of remaining tickets.